Services

Everything between your store and the customer’s phone.

One managed service in four stages: launch your business online, run it every day, grow it, and account for every sale and payout. Take the full service, or start where you need help most.

A kitchen worker pulling printed order tickets from a rail
Stage 1

Launch

From an offline business to a live store that customers can find.

Platform selection

Where to sell

What we do

  • Review your category, city, branches and customers
  • Check which platforms accept your business type in your area
  • Compare commissions, delivery options and fit

What you get

  • A clear recommendation of which apps to launch on first
  • Reasons for every app we suggest or rule out

Onboarding & registration

Getting approved

What we do

  • Prepare the documents each platform asks for, with you
  • Submit applications and follow up with platform teams
  • Set up payout details so payments reach your bank account

What you get

  • Approved platform accounts in your business name
  • One team following up so you don’t have to

Store setup

Getting ready

What we do

  • Store profile, logo, cover image and description
  • Opening hours, branches, delivery areas and settings
  • Preparation times that match how your team works

What you get

  • A store that looks complete and trustworthy on day one

Catalogue & menu build

What you sell

What we do

  • Pharmacy catalogues organised into clear categories
  • Restaurant and café menus with sections, variants, sizes and add-ons
  • Product names and descriptions in Arabic and English
  • Product and dish images prepared to each platform’s rules

What you get

  • A catalogue or menu customers can search and browse easily
  • A structure that is simple to update later

Website & Google Business Profile

Being found

What we do

  • Build a simple, mobile-friendly website for your business
  • Create or claim your Google Business Profile and complete it
  • Add hours, location, photos, services and links to your delivery stores

What you get

  • A place to send customers that you own
  • A profile that helps people find you on Google Search and Maps

Google decides which businesses it verifies and where they rank. We set up and maintain your profile properly; we don’t promise a ranking position.

Stage 2

Run

The daily work that keeps a store open, accurate and selling, so you and your team can rest easy.

Prices, promotions & availability

Every day

What we do

  • Update prices across all your platforms together
  • Set up promotions and end them on time
  • Mark items out of stock and bring them back when available
  • Adjust hours for Ramadan, holidays and busy periods

What you get

  • Accurate prices and stock on every app
  • Offers that run exactly when planned

Order monitoring

Every day

What we do

  • Watch for stores going offline, and for rejected, late and cancelled orders
  • Follow up missing items, wrong items and refunds
  • Share patterns with your team, such as late pickups or frequent sell-outs

What you get

  • Fewer lost orders
  • Problems caught early, with a clear note of what happened

Platform issues & customer support

Every day

What we do

  • Raise and follow up tickets with platform support
  • Handle customer queries and complaints where our access and role allow
  • Reply to reviews in your brand’s voice, where the platform permits

What you get

  • Less time lost by your staff
  • Only the issues that need your decision reach you

What we can do for customers depends on each platform’s tools and the access you give us. The written agreement lists it clearly.

Online presence upkeep

Every month

What we do

  • Keep your Google Business Profile hours, photos and details current
  • Update your website when your menu, services or branches change

What you get

  • Consistent information wherever customers look
Stage 3

Grow

Turn a listed store into one that sells more over time.

Performance improvement

Every week

What we do

  • Review visibility, store visits, conversion, ratings and average basket
  • Improve best sellers, bundles and menu or category order
  • Recommend when to add a new platform or branch

What you get

  • A clear list of what we changed and why
  • A store that keeps improving instead of standing still

Campaigns & promotions

Planned ahead

What we do

  • Plan campaigns around Ramadan, Eid, White Friday, national days and your own dates
  • Agree the goal and budget with you before anything goes live
  • Measure orders, discount cost and who funded each offer afterwards

What you get

  • Promotions you can judge on numbers, not guesswork

Campaigns can increase visibility and orders, but they don’t guarantee sales. We show you the results honestly, including when an offer isn’t worth repeating.

Stage 4

Account

Clear numbers on what you sold, what was deducted and what you were paid.

Sales reporting

Every month

What we do

  • Collect sales from every platform in one report
  • Break results down by platform and branch

What you get

  • One view of your online sales

Invoice & settlement review

Every settlement

What we do

  • Review platform invoices, commissions, fees and promotion charges
  • Check adjustments, refunds and settlements against your orders
  • Explain every line in plain language

What you get

  • No more confusing statements

Payout reconciliation

Every settlement

What we do

  • Calculate the payout you should receive
  • Match it against the amount that reached your bank
  • Document and raise any difference with the platform, and follow it up

What you get

  • Confidence that every payout has been checked
  • A record of every issue raised and its outcome

Platforms set their own payment schedules and decide dispute outcomes. We can’t guarantee every difference will be recovered, but none will go unchecked.

Tell us where you are today.

من المطبخ إلى التطبيق

Not online yet, or already live and stuck? Send us a message and we will tell you which stage to start with.

+971 50 788 9510
Start on WhatsApp
Arabic or English, whichever you prefer.