Delivery app finance · Reconciliation · Disputes

Delivery app reconciliation, invoice checks and dispute management.

Are you sure every delivery app payout is right? JFX Media checks your invoices, commissions, promotion charges, refunds and settlements on every app, matches them to the money in your bank, and follows up disputes and compensation claims with the platforms.

A business owner checking orders on his phone next to a laptop

The money side of delivery apps

Sales go up. The payout doesn’t match.

Commission, delivery fees, promotion charges, refunds, cancellations and adjustments all come out before you are paid, and every app reports them differently.

Invoices

Invoices nobody can read

Line after line of commissions, fees and adjustments across several apps and branches.

Deductions

Unexpected charges

Promotion costs you didn’t plan, penalties, or refunds charged to you for issues that weren’t your fault.

Payouts

Settlements that don’t add up

Expected payout and the amount in your bank are different, and nobody has time to find out why.

Refunds

Refunds and cancellations

Orders refunded or cancelled, sometimes charged to the store, sometimes not.

Disputes

Orders worth disputing

Wrong-item, missing-item and late-order claims that deserve a challenge.

Compensation

Money left unclaimed

Compensation owed to you that is never requested because the deadline passes.

What we check

Every order. Every deduction. Every settlement.

For each app and branch, we rebuild what you should have been paid and compare it with what you received.

  • Gross sales and order counts
  • Commission rates against your contract
  • Delivery and service fees
  • Promotion and advertising deductions
  • Refunds, cancellations and adjustments
  1. Collect

    We pull reports, invoices and settlements from each app.

  2. Reconcile

    We match orders, deductions and bank payments line by line.

  3. Raise

    Differences, disputes and compensation claims are raised with the platform, with evidence.

  4. Report

    You get a clear monthly report and a log of every issue and its outcome.

Plain honesty

What we can and can’t promise.

Platforms make the final decision on disputes and set their own payment dates. We can’t promise every claim will be approved. We do promise that nothing goes unchecked, every difference is documented and raised, and you see every result.

Questions

Reconciliation questions

What is delivery app reconciliation?

It means checking that the money a delivery app pays you matches your orders after commission, fees, promotions, refunds and adjustments, and investigating any difference.

Which apps do you reconcile?

Talabat, HungerStation, Jahez, Keeta, Deliveroo, Careem, noon, Mrsool and Amazon, depending on which ones you sell on.

Can you recover money from past settlements?

We can review past invoices and settlements and raise differences with the platform. Whether older claims are accepted depends on each platform’s rules and time limits.

Do you need access to my bank account?

No. We work from platform reports and the statements or payment confirmations you choose to share. Access is set out in our written agreement.

Can I use this service without delivery app management?

Yes. Some clients only use us for reconciliation and disputes.

Find out if your payouts add up.

من المحل إلى التطبيق

Tell us which apps you sell on and how many branches you have. We will explain how a first check works.

+971 50 788 9510
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