Questions owners ask before they start.

Yes. We choose the platforms, prepare the documents with you, build your store and catalogue or menu, and can also create your website and Google Business Profile. Then we run everything after launch.

Yes. We review your current stores, fix the catalogue or menu, listings and settings, and take over daily management under a written agreement.

It depends on each platform’s review process, your documents and the size of your catalogue or menu. We give you a timeline for your business after the first conversation.

Usually your trade licence, any sector licence (such as a pharmacy licence or food safety approval), tax registration, bank details for payouts, an owner or manager ID, and your product list or menu. See the full checklist.

Platform selection, onboarding, store setup, catalogue or menu building, images, website and Google Business Profile setup, daily operations, order and issue follow-up, customer support where our access allows, campaigns, and sales and payout reporting. You can take the full service or start with one stage.

Yes. We can build a simple, mobile-friendly website and create or claim your Google Business Profile, then keep both up to date. Google decides verification and ranking, so we don’t promise a position in search results.

We handle platform tickets, missing-item and refund cases, and customer queries where the platform’s tools and the access you give us allow it. The agreement lists exactly what we cover.

Campaigns can improve visibility and orders, but results depend on your products, prices, location and the market, so we don’t guarantee sales. We agree the goal and budget with you first, then report what each campaign returned.

No. Your platform accounts stay in your business name and you keep your own access. Our written agreement sets out which accounts we can access, what we can change and how we report to you.

You receive sales reports by platform and branch, with invoices broken down to individual commissions, fees, promotion charges, refunds and adjustments.

We reconcile the payout you should receive against the amount that reached your bank. Any difference is documented and raised with the platform for resolution, and we track it until they respond.

No. Platforms decide the outcome of disputes and set their own payment schedules. What we guarantee is that every difference we find is documented, raised and followed up.

Payouts are set up to go from the platform to your business bank account. Our fees are set out separately in the agreement.

JFX Media is owned by Junaid Farooq. The company has a team of 15 specialists, more than 7 years of experience, and has worked with 100+ pharmacies and restaurants.

We are headquartered in Dubai, with offices across the GCC. We recommend platforms country by country, based on what is available for your category and city.

In the UAE and Saudi Arabia: HungerStation, Jahez, Mrsool, Keeta, Talabat, Deliveroo, Noon and Amazon, depending on your country, city and category. Elsewhere in the GCC, we confirm availability for your business first. See platforms by market.

No. JFX Media is an independent agency. We are not affiliated with or endorsed by any platform, so our recommendations are based on what fits your business.

It depends on your branches, platforms and catalogue or menu size. Tell us about your business on WhatsApp and we will send a clear written quote.