I want to sell online but don’t know which platforms to join or how to launch.
How we help: We check which apps accept your category in your city, prepare the documents with you and take you from registration to your first order.
Delivery platform agency · Dubai HQ · Across the GCC
We take your business online, run it every day and help it grow, with every sale and payout kept clear.
JFX Media is a fully managed service for pharmacies, restaurants and cafés. We launch you on the right delivery apps, handle the daily operations, run campaigns that fit your business and account for the money. You look after your customers. We look after the online side.
Pharmacies and restaurants have trusted us with their online business.
Launching stores, building catalogues and menus, following up orders and checking payouts is what our team does every day. Your store gets a team of 15 specialists with more than 7 years of experience.
- Experience
- 7+ years
- Team
- 15 specialists
- Coverage
- HQ Dubai · offices across the GCC
Sound familiar?
What owners tell us, and what we do about it.
These are the problems pharmacy, restaurant and café owners bring to us most often. Each one has a practical fix.
My team is too busy serving walk-in customers to manage online orders properly.
How we help: We take the admin off your counter: store settings, item changes, order follow-up and platform tickets. Your team prepares and hands over orders; we handle the rest.
Our menu or catalogue is incomplete, outdated or difficult for customers to shop.
How we help: We rebuild it with clear categories, photos and Arabic and English names, from vitamins and baby care to combos, sizes and add-ons.
Items appear available when they are out of stock, and orders get cancelled.
How we help: We agree a simple stock routine with your team and switch items off and back on promptly, whether it’s a sold-out cough syrup or today’s last tray of croissants.
Orders are missed, delayed or cancelled, and nobody follows up.
How we help: We watch orders through the day, follow up rejections and late orders, and tell you what went wrong and how to prevent it.
Customer complaints and platform issues consume my staff’s time.
How we help: We handle platform tickets, missing-item and refund cases, and customer queries where our access and role allow. Only what needs you reaches you.
Sales have slowed down, but I don’t know what to improve.
How we help: We review visibility, ratings, conversion and basket size, then fix what is holding orders back: photos, prices, menu order, opening hours.
Promotions cost money, but I cannot tell whether they are profitable.
How we help: We agree a goal and budget before each campaign, then report orders, discount cost and who funded it, so you can decide whether to run it again.
Platform invoices and deductions are confusing.
How we help: We read every invoice and explain each commission, fee, promotion charge and adjustment in plain language.
I cannot confidently match sales, fees and refunds to the money received.
How we help: We reconcile expected payouts against the amounts that reach your bank and raise any difference with the platform.
I need a reliable team, a proper agreement and clear accountability.
How we help: A written agreement that sets out responsibilities, access, reporting and fees; a named point of contact; and a team of 15 behind them. You always know who is doing what.
Campaigns can improve visibility and orders, but results depend on your products, prices, location and the market. We don’t promise a sales figure. We report what worked and what didn’t.
One managed service
Launch it. Run it. Grow it. Account for it.
Going live is only the start. Most of our work happens after launch, and it doesn’t stop at the apps: we can also build your website and set up your Google Business Profile. Start at any stage.
Launch
STAGE 1From offline to live and easy to find.
- Platform selectionWhich apps suit your category, city and customers, and which to skip.
- Onboarding & registrationDocuments, contracts and payout details with each platform.
- Store setupProfile, hours, delivery areas, prep times, logo and cover.
- Catalogue or menu buildProducts, categories, variants and add-ons in Arabic and English.
- Website & Google Business ProfileA simple website and a Google profile so customers find you on Search and Maps.
Run
STAGE 2The daily work that keeps orders coming.
- Prices & availabilityPrice changes and out-of-stock items updated on every app.
- Order monitoringRejections, delays, cancellations and missing items followed up.
- Issues & customer supportPlatform tickets and customer queries, where our access and role allow.
- Online presence upkeepHours, photos and details kept current on your apps and Google profile.
Grow
STAGE 3Turn a listed store into a selling store.
- Performance improvementVisibility, ratings, conversion and basket size, reviewed every week.
- Campaigns & promotionsRamadan, Eid, White Friday, national days and your own dates, measured afterwards.
- New platforms & branchesAdded when the numbers support it, not before.
Account
STAGE 4Know where every sale and payout went.
- Sales reportingBy platform and branch, in one clear report.
- Invoice reviewCommissions, fees, promotion charges and adjustments explained.
- Payout reconciliationExpected payouts matched against amounts received.
- Discrepancy follow-upDifferences documented and raised with the platform.
You focus on your customers. We run the online side and work to turn it into a steady extra income stream.
Explore every serviceTrust & financial accountability
Handing over your store shouldn’t mean losing sight of it.
It is reasonable to worry about giving an outside team access to your stores and sales data. This is how we keep you in control.
- 01
A written agreement
Before we start, we sign an agreement that sets out what we do, what you do, which accounts we can access, how we report and what you pay.
- 02
Reporting down to each charge
Sales and payment reports by platform and branch, broken down to individual commissions, fees and deductions.
- 03
Invoices and settlements reviewed
We check platform invoices, commissions, promotion charges, adjustments and settlements against your orders.
- 04
Payouts reconciled
We compare the payout you should receive with the amount you actually received, and raise any difference with the platform for resolution.
- 05
You keep full visibility
Your platform accounts stay in your business name. You keep your own access and get regular updates you can understand without an accountant.
Platforms set their own payment schedules and decide the outcome of disputes, so we can’t promise that every difference will be recovered. We do promise that every difference we find is documented, raised and followed up until the platform responds.
Payout checkPer platform · Per period
- Orders & gross salesChecked
- CommissionChecked
- Delivery & service feesChecked
- Promotion chargesChecked
- Refunds & adjustmentsChecked
- Expected payoutCalculated
- Amount receivedMatched
- Any differenceRaised
JFX MediaSample layout
Industries
Same apps. Very different jobs.
A pharmacy catalogue, a restaurant menu and a café’s morning rush each need a different setup. We work only with these businesses, so our processes are built for them.
Where we started
Pharmacies
Thousands of products, strict listing rules and stock that changes by the hour.
- Large catalogues
- Product images
- Stock accuracy
- Multi-branch
Food & drink
Restaurants & cafés
Menus that sell on a small screen, prep times your kitchen can keep and offers timed to your busy hours.
- Menu structure
- Food photos
- Add-ons & modifiers
- Peak hours
How the work differs
| Topic | Pharmacy | Restaurant | Café |
|---|---|---|---|
| What customers browse | Hundreds or thousands of products: vitamins, baby care, personal care, beauty and permitted medicines | A menu of dishes with sections, sizes, combos and add-ons | A short menu of drinks and bakes with many options: size, milk, syrup, extra shot |
| Order workflow | Pick from the shelf, check substitutions, pack and hand over | Cook to order; kitchen capacity sets the pace | Quick preparation with sharp morning and afternoon peaks |
| Timing | Short prep time; stock changes by the hour | Prep times must match the kitchen, especially at peak (busy mode) | Speed matters; fresh items sell out by the end of the day |
| Rules | Only products allowed for online sale in your market; restricted items kept off | Food safety approvals and accurate descriptions and allergens | Food safety approvals and accurate descriptions and allergens |
| What we focus on | Catalogue structure, product images, stock accuracy, multi-branch pricing | Menu structure, food photos, prep times, ratings and peak-hour offers | Modifiers, bundles, sell-outs and repeat-order offers |
Who we work with
The businesses we serve.
We only show a client’s name or logo when we have their written permission. Until then, here are the types of business we work with.
Pharmacies
Independent pharmacies
Neighbourhood pharmacies with large catalogues and no spare staff to manage the apps.
Pharmacies
Pharmacy chains & groups
Several branches that need the same prices, stock rules and reporting on every app.
Food
Restaurants
Dine-in restaurants adding delivery, and busy kitchens that need realistic prep times and clean menus.
Food
Cafés & coffee shops
Short menus built for fast, repeat orders, with modifiers for size, milk and extras.
Food
Bakeries & dessert shops
Daily-baked items that sell out, special orders and seasonal boxes for Ramadan and Eid.
Food
Delivery-only kitchens
Brands where the delivery apps are the whole storefront, so every listing detail counts.
Platforms by market
The apps that fit your market, not every app everywhere.
Below are the platforms we operate on in the UAE and Saudi Arabia. For Kuwait, Qatar, Bahrain and Oman, we check which platforms accept your category in your city before recommending any.
HungerStation
KSA
Food and pharmacy delivery across Saudi cities. Where much of our pharmacy work runs today.
Jahez
KSA
A leading Saudi food delivery app for restaurants and cafés of every size.
Mrsool
KSA
Saudi on-demand delivery with store listings for restaurants and shops.
Keeta
UAEKSA
A fast-growing food delivery app in Saudi Arabia and the UAE.
Talabat
UAE
One of the UAE’s biggest apps for food, grocery and pharmacy delivery.
Deliveroo
UAE
Restaurant and grocery delivery across the UAE.
Noon
UAEKSA
Noon’s food and quick-commerce services, where relevant to your category.
Amazon
UAEKSA
Amazon.ae and Amazon.sa for pharmacy, health and personal care products.
Platform availability depends on your country, city and business category, and platforms change their coverage. JFX Media is an independent agency and is not affiliated with or endorsed by these platforms. More on platforms
About JFX Media
Owned by Junaid Farooq. Run by a team of 15.
One point of contact for you. Specialists behind them for onboarding, catalogues and menus, daily operations, campaigns and finance.
- More than 7 years of experience
- 100+ pharmacies and restaurants worked with
- Headquartered in Dubai, with offices across the GCC
- Written agreements and clear reporting as standard
We have never sold online. Can you start from zero?
Yes. We choose the platforms, prepare the documents with you, build the store, and can also set up your website and Google Business Profile. Then we run it all after launch.
Will I lose control of my accounts or sales data?
No. Your platform accounts stay in your business name and you keep your own access. Our written agreement sets out exactly what we can access and do, and you receive regular sales and payout reports.
How do I know the platforms are paying me correctly?
We review invoices, commissions, promotion charges and adjustments, and reconcile expected payouts against what you received. Any difference is documented and raised with the platform. Platforms decide the outcome, but nothing goes unchecked.
Which countries do you work in?
We are headquartered in Dubai with offices across the GCC. We recommend platforms country by country, based on what is available for your category and city.
What does it cost?
It depends on your branches, platforms and catalogue or menu size. Tell us about your business on WhatsApp and we will send a clear written quote.
Send us your store name on WhatsApp.
من المحل إلى التطبيقTell us what you sell, where you are and which apps you use today. We will reply with the platforms that fit and what it takes to launch.
+971 50 788 9510
Arabic or English, whichever you prefer.